Returns & Refunds Policy

Due to the perishable nature of our products, we cannot accept returns on hot sauces once they have been opened. However, if your order arrives damaged or you are unsatisfied with an unopened item, we are committed to making it right within 30 days of purchase.

1

Contact Support

Email our team with your order number and a photo of any damaged or incorrect items to initiate a claim.

2

Approval Review

We will review your request within 24 hours to determine if a replacement or refund is applicable based on our safety standards.

3

Return Shipping

For eligible unopened items, we will provide a prepaid shipping label to send the bottles back to our warehouse.

4

Receive Refund

Once the return is processed, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing